One of the most common problems I have to address as a dog trainer is not so much the bad behaviour that the dog is displaying, but rather the behaviour of the owner.

In the majority of cases where an owner has complained about their dog jumping or barking, not coming back to them at the park, jumping up on the furniture and other annoying habits that have formed, these actions have become a problem because the owner has actually encouraged their dog to do them.

“How can that be?”, I hear you ask. Well, the answer is very simple once you stop to think about your own actions at the time your dog is doing something you don’t want it to.

Most dog owners will have learned at puppy school that the best way to get a dog to do what you want them to do is to reward them with something that they want (i.e.: a treat, a pat, praise or toy) at the time they are demonstrating the desired behaviour.

By rewarding a dog at the exact moment they are displaying the behaviour or action you want them to, dogs are able to learn what behaviour/actions have a good consequence which reinforces that desired behaviour.  And, anything that we reward and reinforce with a dog, makes it more likely to occur again in the future with more intensity and frequency.

Keeping this in mind, this is where people often go wrong.  Whilst it is simple to remember to reward your dog when you are teaching it to sit, or drop or other obedience command, we tend to forget about rewarding and reinforcing their day to day good behaviour and  unknowingly tend to reinforce unwanted behaviour. In training terms we call this Inadvertent Reinforcement.

How owners inadvertently reinforce bad behaviour 

Have you ever wondered why your dog continuously jumps up on you even if you say “no” and push it off you every time it does this? Or, why it barks at the back door non-stop until you go out and let it in, or shout out to it to “be quiet”?

Let’s look at it from the dog’s point of view. What does the dog want from you when it is doing either of these actions? To be near you, to touch you, have you touch them, to get your attention, or to be let inside.

So, even if you are yelling at or telling the dog off when it is jumping up or barking, (which you assume would make them stop, or maybe it does this time!) what are you actually giving to your dog? Exactly what it wants – your attention!    So, you have actually given them a reward for this behaviour – a positive consequence i.e.: what it wants at that time!   This then reinforces that behaviour… and so the problem begins.

In fact some of the most common ‘problem’ behaviours, such as jumping up excitedly when anyone walks in the door, most likely began when you brought your dog home as a puppy. Think about how excited everyone in the household was, all the patting and cuddling that went on as the puppy jumped all over everyone giving kisses, nibbling at fingers and hair and barking in excitement.

Fast forward one, two, three or more years later as the dog has grown in size and weight… now this behaviour isn’t considered quite so appropriate is it?

So how can this be addressed?   Firstly if you are reading this before bringing a new puppy home, or your dog is still a pup, be very aware about what behaviour you are rewarding.

If you don’t want your puppy to become a ‘Jumping Jack’ as it grows older, then it is important not to reinforce this behaviour by encouraging it whilst it is young.

Reward the good behaviour, ignore the bad!

We want to reward and reinforce the puppy for calm behaviour and teach it an alternative behaviour to jumping up in greeting or barking at the backdoor. This could be teaching it to sit when you enter a room and rewarding this behaviour, so it is this response that is strengthened and therefore likely to occur in the future.

Or when a dog is outside barking, wait until the moment they go quiet and THAT is when you open the door to let them back inside, give them praise a treat, or whatever it is that they want at that time.

It can be harder if you are dealing with an older dog, but not impossible. With consistency, perseverance and ensuring you don’t continue to inadvertently reinforce your dog’s bad behaviour, you can teach your dog an alternative response that will result in the reward they are looking for.

Identifying the reason for a dog’s bad behaviour is not always easy, but for many common problems it really does come down to how we respond to it and making sure we’re not unconsciously rewarding it.

If it is so bad that you need some professional assistance, then it’s a good time to seek out an experienced and qualified trainer to help.  You can find a NDTF certified trainer on the National Dog Trainer’s Federation website.


About the Author: Lara Shannon is co-Host of Pooches at Play and has completed a Certificate III in Dog Behaviour & Training with the National Dog Trainers Federation. Lara also runs her own dog walking, dog minding and dog training business in Melbourne’s Bayside area.